Privacy:

We only collect personal information that is required to complete the transaction, we do not share it with anyone else unless you give us permission and we do everything we can to keep it safe.

Your privacy is very important to shop.eyepro.co.nz. We have created and implemented privacy and information handling practices that reflect the highest standards and best practices of organisations conducting business online.

This privacy policy outlines the practices that apply to our site, relating specifically to the information we collect about you, when and how we collect that information and what may happen to that information.

  • We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number (“Personal Information”) without your knowledge and permission.
  • We will not disclose your Personal Information to third parties unless you have authorized us to do so.
  • We will take all reasonable steps to protect the security of the Personal Information we collect from you.

 

Your Personal Information:

Shop.eyepro.co.nz does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge.

Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). Shop.eyepro.co.nz only uses this voluntarily submitted information for the purposes for which it was submitted.

Any of the information we collect from you may be used in one of the following ways.

  1. To personalize your experience: Your information enables us to better respond to your individual needs.
  2. To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  3. To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  4. To send periodic emails: The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product, or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

Ordering:

When you place an order shop.eyepro.co.nz will ask you to provide certain information about yourself, such as your name, mailing address, preferred optometry practice and e-mail address.

The personal information you submit when placing your order is treated as confidential. We utilise this information to process your transaction, and we share the information with Visa, Mastercard, etc. in order to process your order.

 

Links:

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible.

You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

 

Advertising Information:

Please also note:
– Third party vendors, including Google, show our ads on sites on the internet.
– Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website.
– You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page. https://www.google.com/privacy_ads.html
– Alternatively you can opt out – opt out of cookies by visiting the Network Advertising Initiative opt out page. (https://www.networkadvertising.org/managing/opt_out.asp)

 

We may use Cookies:

Cookies allow shop.eyepro.co.nz to remember you. If we did not use cookies, you would have to enter your details each time you visited.

If you prefer not to use cookies, you can set your browser preferences to not accept cookies. Most websites, however, including shop.eyepro.co.nz, require cookies to process your orders.

Cookies are files which can be placed onto your computer’s hard drive once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.

Please visit: https://www.aboutcookies.org for more information on cookies.

At shop.eyepro.co.nz, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse web page traffic and tailor our website to our customer’s needs. This information is only used for the purpose of statistical analysis.

You have the choice of whether or not to accept cookies through the majority of web browsers. You can decline cookies within your web browser settings if necessary. However, doing so will not give you full functionality of the website. If you accept cookies, we are able to monitor which pages our visitors find useful. This provides us information to be used for a better user experience. We do not have access to your computer or any other information about you through the use of cookies.

This website uses the following cookies:

– Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
– Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.
– DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future. You can manage / opt out here: https://www.google.com/privacy_ads.html
-AdRoll: We use retargeting codes to log when users view specific pages, allowing us to provide targeted advertising in the future. You can manage your preference / opt-out here: https://www.networkadvertising.org/choices/

Please see this guide for details on how to turn off/ manage your cookies:
– Internet Explorer – https://support.microsoft.com/kb/196955Mozilla
– Firefox – https://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies
– Chrome – https://www.google.com/support/chrome/bin/answer.py?answer=95647
– Safari – https://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
– iPad/iPod/iPhone – https://support.apple.com/kb/HT1677
– Android – https://support.google.com/android/bin/answer.py?hl=en&answer=168544#1071614

 

CAN-SPAM Compliance:

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

 

Online Privacy Policy Only:

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Your Consent:

By using our site, you consent to our privacy policy.

 

Changes:

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on: 01/03/2021